Last Updated: 20 Nov 2025
Thank you for being part of the Sidekick.click community.
This Privacy Policy explains how Sidekick.click, a brand of Pivot Press Pte. Ltd. (UEN: 202549347W) ("we," "us," or "our"), collects, uses, and protects your personal information when you visit our website sidekick.click, our e-commerce store shop.sidekick.click, and any other subdomains, websites, or services we own or operate (collectively, the "Site").
Your privacy is a top priority for us. We are committed to being transparent about the data we collect and how we use it.
We believe in clarity. Here are the most important points, in plain English:
We Collect What We Need: We collect the minimum information necessary to provide our content and products. This includes your email for our newsletter and your name, email, and billing info to process ebook orders.
We Do Not Sell Your Data: We will never sell your personal information to third-party marketers. Period.
We Use Trusted Partners: We use secure, industry-standard services to process your payments (like Stripe or Airwallex) and manage our email list. We never see or store your full credit card details.
You Are in Control: You can unsubscribe from our email list at any time using the "unsubscribe" link in every email. You also have the right to request access to or deletion of your personal data.
We collect information in two main ways:
A. Information You Provide to Us
Email Newsletter: When you subscribe to our newsletter on sidekick.click, we collect your email address.
E-commerce Shop: When you make a purchase from shop.sidekick.click, we collect:
Contact Information: Your name and email address.
Billing Information: Your billing address.
Payment Information: Your payment details (like credit card numbers) are collected and processed directly by our third-party payment processors (e.g., Stripe, PayPal, Airwallex). We do not see, receive, or store your full payment card details on our servers.
B. Information We Collect Automatically
Like most websites, we automatically collect technical information when you browse our Site. This data helps us understand our audience and improve our Site. This includes:
Log Data: Your device's IP address, browser type, operating system, pages visited, and timestamps.
Cookies & Tracking Technologies: We use cookies (small files stored on your browser) for essential functions like keeping items in your shopping cart, and for non-essential functions like analytics.
Analytics: We use third-party services (like Google Analytics) to gather anonymous traffic data. This helps us understand what content is popular and how users find our Site.
We only process your data when we have a lawful reason to do so. Here is the breakdown of our legal basis for processing your data:
| Purpose | Data Type | Legal Basis (Why we do it) |
| To send you the Newsletter | Email Address | Consent: You explicitly asked to receive it. |
| To sell & deliver Ebooks | Name, Email, Payment Info | Contractual Necessity: We cannot deliver the product or verify the purchase without this. |
| To prevent fraud & security | IP Address, Device Data | Legitimate Interest: Keeping our site safe protects both you and us. |
| To analyze site traffic | Cookie Data, Usage Data | Consent: You clicked "Accept" on our cookie banner. |
| To comply with Tax Laws | Transaction Records | Legal Obligation: We must keep records for Singapore tax authorities (IRAS). |
We share your information only with trusted service providers who help us run our business. We do not sell your data.
Payment Processors: We share billing and payment info with secure, PCI-compliant processors (such as Stripe, Airwallex, or PayPal) to complete your transactions.
Email Marketing Provider: We share your email address with our email service provider (such as ConvertKit or Mailchimp) to manage our newsletter delivery.
Website Hosting & Analytics: Our hosting provider and analytics services may have access to technical log data to keep the site running smoothly.
Legal Compliance: We may disclose your information if required by law, such as in response to a court order or subpoena.
Pivot Press Pte. Ltd. is based in Singapore. However, our service providers (like Stripe for payments or our email providers) may process your data in other countries, including the United States.
When we transfer your data across borders, we ensure it remains protected by:
Adequacy Decisions: Transferring to countries recognized as having "adequate" data laws.
Standard Contractual Clauses (SCCs): We ensure our vendors sign strict legal agreements guaranteeing they protect your data to standards comparable to the Singapore PDPA and EU GDPR.
We do not hoard your data. We keep it only as long as necessary:
Newsletter Subscribers: We keep your email until you unsubscribe. Once you unsubscribe, we delete your data within 30 days (unless retained in a suppression list to ensure we don't email you again).
Customer Purchase Records: We retain transaction records for 5 years to comply with Singapore tax and accounting laws (IRAS requirements).
Inactive Accounts: If you have not interacted with us for 24 months, we will delete or anonymize your personal data.
Depending on where you live (Singapore, EU, UK, or California), you have specific rights over your data. We extend these rights to all our users globally:
Right to Access: Ask us for a copy of the data we hold about you.
Right to Rectification: Ask us to fix incorrect data (e.g., a wrong email address).
Right to Erasure ("Right to be Forgotten"): Ask us to delete your data (unless we need to keep it for tax/legal reasons).
Right to Portability: Ask for your data in a common, machine-readable format (like a CSV file).
Right to Withdraw Consent: Change your mind about our newsletter or cookies at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with your local supervisory authority if you believe we are not complying with applicable data protection laws. However, we would appreciate the chance to address your concerns before you approach the authorities, so please contact us in the first instance.
To exercise your rights or raise a concern, simply email us at privacy@sidekick.click. We will respond within 30 days.
Security: We use SSL encryption (https) to protect data transmitted to and from the Site. While we use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Children: Our Site is not directed at children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
We may update this policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after a change signifies your acceptance of the new policy.
We have appointed a Data Protection Officer to ensure we stay compliant and keep your data safe. If you have questions, concerns, or want to exercise your rights, please contact:
Data Protection Officer (DPO)
Pivot Press Pte. Ltd. (operating as Sidekick.click)
Email: privacy@sidekick.click
Address:
12 Woodlands Square
#13-79 Woods Square Tower 1
Singapore 737715